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Privacy Policy

Privacy Policy

At Bennetts, we take your privacy seriously. Whether you’re enquiring about septic systems, concrete products, retaining walls, or any of our services, we want you to feel confident that your information is handled properly.

This policy outlines what we collect, why we collect it, and how we protect it.

1. What We Collect

When you interact with our website or contact us, we may collect:

  • Contact details – your name, phone number, email address, and address
  • Website usage data – things like your IP address, browser type, pages visited, and how you found our site
  • Cookies – small files that help improve your browsing experience
  • Enquiry information – anything you submit through forms, quotes, or general enquiries

2. How We Use Your Information

We use your information to do what you’d expect — run our business properly and look after our customers.

This includes:

  • Providing our services
    Whether it’s septic systems, civil works, concrete products, Quickstone retaining walls, or water tanks — we use your details to quote, deliver, and communicate.
  • Responding to enquiries
    Getting back to you quickly with the right information.
  • Improving our website and services
    Understanding how people use our site so we can make it better.
  • Keeping you informed
    From time to time, we may send updates or relevant offers (you can opt out anytime).
  • Meeting legal requirements
    Where we’re required to by law.

3. Cookies

Our website uses cookies to make your experience smoother and more relevant.

You can choose to disable cookies in your browser settings, but some parts of the site may not work as intended.

4. Keeping Your Information Secure

We take reasonable steps to protect your information, including:

  • Secure systems and servers
  • Controlled access to data
  • Regular checks to reduce risk

That said, no online system is ever 100% secure — but we do everything we reasonably can to protect your information.

5. Who We Share Information With

We don’t sell or trade your personal information.

We may share it with:

  • Trusted service providers
    (e.g. website hosting, IT support, marketing tools)
  • Legal or regulatory authorities
    where required by law
  • Business partners
    where it helps deliver a service you’ve requested

6. Your Rights

You’re in control of your information. You can:

  • Request access to what we hold
  • Ask us to correct incorrect details
  • Request deletion (where applicable)
  • Opt out of marketing communications

Just reach out and we’ll handle it.

7. Third-Party Links

Our website may link to other websites. We’re not responsible for how those sites handle your data, so we recommend reviewing their policies if you visit them.

8. Updates to This Policy

We may update this policy from time to time. Any changes will be posted here, and by continuing to use our website, you accept those updates.

9. Contact Us

If you’ve got any questions about your privacy or how we handle your information, get in touch:

Bennetts
[email protected]

Effective Date: 20.04.2026